Returns & Exchanges
Want to return a Campervan HQ product? Our return policy and return process can be found here.
What is your return policy?
At Perfect Fit, we want our customers to have the best experience when shopping on our site. Below are the details of our Return Policy. Unfortunately sometimes carriers damage items in transit. IMPORTANT: You must inspect your shipment for any damag
How do I return an item?
Below is our process for returning items depending on your reason of return. If you are returning an item worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Otherwise, we may not receive your retu
Missing items
If you didn't receive all the items in your order, it's very likely the items are shipping in separate packages. You can contact us directly to we can assist further. Please include your order number in your email. We're here to help!
I received the wrong item
If you received something that doesn't look like what you expected, first check the label on the outside of the box and the packing slip. Then you can take pictures of both and send them to us if these don't match the order confirmation email you rec
My refund is late or missing
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank, there is often some processing time before a ref