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Shipping & Delivery

Where do you ship? What are your shipping policies? How do I pick up an order to save the cost of shipping? We've got answers here!

Shipping Charges

Most products we sell require shipping charges. You can choose your preferred shipping method or place your order for pickup from our warehouse location in Portland, OR. Lonseal products can also be picked up directly from the Lonseal facility in Cal

Shipping Methods

You can choose from multiple shipping carriers including UPS, USPS, and -- for wholesale customers -- one of our truck routes (regional delivery service). We will accommodate your selected delivery method whenever possible. If a certain carrier is un

Package Transit Times

Shipping times may vary -- regardless of chosen carrier -- depending on weather, seasonal package volume, or other unforeseen delays. As soon as your item ships, you will receive your tracking number by email. Once shipped, Perfect Fit is not respons

Do you offer free shipping?

We offer free shipping on some products, but for most products we cannot. Many of our products ship via large freight truck, and many going to residential addresses must be delivered with a lift-gate truck, since they are too bulky or heavy for UPS o

Where do you ship?

We ship anywhere in the Mainland US (lower 48 states). If you see a quoted shipping price, you can assume that the shipping costs are for delivery in the lower 48 states. However, we also have options for other locations. Below is information for eac

How do I use a freight forwarder?

To use a freight forwarding service, you sign up with the freight forwarder directly, and they provide you with a US address. You give us that address where we ship your order. Then the freight forwarder ships your item to the address you provided to

Damaged Packages

In the event that your package arrives from the carrier with damage to the ordered goods inside, please contact Perfect Fit within three (3) business days of receipt of damaged items. We need multiple photos clearly showing the damage to file a claim

Commercial Invoices

If you require a commercial invoice with your purchase for customs purposes, we can provide one for an additional US$100 charge. For more information, contact us.

Import Duties, Taxes, and Brokerage Fees

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and may be collected upon delivery. These charges are the recipient’s responsibility, as we are only charging shipping fees for the packages.